Warranty & Returns
Bustin Boards stands behind each and every one of our products. If you receive your board and are not satisfied, please return the unused item to us for a replacement or full refund.
Additionally, all Bustin Boards products purchased are warranted against defects in materials and workmanship for the period specified below. This means that we will repair or replace, at our option, any Bustin skateboard that delaminates due to defects in materials, workmanship, or glue. Our limited warranty does not cover products damaged by normal wear and tear, misuse or accidents.
WATER DAMAGE IS NOT COVERED BY YOUR WARRANTY
Limited Warranty Periods:
Standard Maple Boards - 90 days from date of purchase.
(E)Core Boards - 120 days from date of purchase.
Hybrid Electric Boards - 180 days from date of purchase.
Bags - 180 days from date of purchase.
Wheels/Bearings/Trucks - 180 days from the date of purchase.
If you believe that your board falls within our warranty policy, please contact us at email@example.com and be sure to include a detailed description (including pictures) of the problem you are having. If the problem is deemed to be defective, we will provide you with information for returning the board back to us for repair or replacement. Warranty does not transfer between owners, and is valid only for the original purchaser of the Bustin Boards product.
We offer a 30-day return policy on unused products. If you ordered our product and do not want it for any reason, you may return it to us within 30 days of purchase. In order to return a skateboard, it must be unridden and in brand-new condition. The following guidelines apply to all returns:
1. If you'd like to return your unused, unridden product, please contact us at firstname.lastname@example.org within 30-days of purchase.
2. Customers wanting to return their unused products must pay their own return shipping costs.
3. In order to process your refund, the product must be in brand-new, unused, unridden condition when it reaches us.
4. We will issue a refund within 5 business days of receiving the product and confirming that it is in as-new condition.
Returns that do not meet these criteria cannot be refunded and will have to be returned to the customer at the customers expense. We're fair and reasonable, but we are also a small business. In order to compete we must abide by these rules for warranty and return situations.